@conference {bnh-1564,
	title = {Building Community Resilience Through Informal Emergency Volunteering Conference Paper 2014},
	booktitle = {Bushfire and Natural Hazards CRC and AFAC Wellington Conference 2014},
	year = {2015},
	abstract = {<p>This paper considers different types of informal volunteers and their contributions to emergency and disaster management. {\textquoteleft}Informal volunteer{\textquoteright} is defined in the context of emergencies and disasters, before literature on citizen responses to emergencies and disasters is reviewed. We examine some of the implications of informal volunteerism for emergency and disaster management, including challenges associated with organisational culture and legal liability. We argue that more adaptive and inclusive models of emergency and disaster management are needed to harness the capacities and resilience that exist within and across communities.</p>},
	author = {J Whittaker and John Handmer}
}
